Terms & Conditions

Payment Policy

To confirm a booking, we require a non-refundable advance payment that covers your first night?s stay. (a $50 nominal payment is required for camp sites) Paying this provides acknowledgement and acceptance of our booking conditions. Please be advised rates are subject to annual review every October. If different at the time of booking the newer rates will be charged for your stay.

Cancellation Policy

If you cancel a booking that has been paid for in full, the minimum advance payment will be deducted from your refund. Anyone leaving prior to their scheduled original departure date will still be charged for the unused portion of their booking. This includes any departure due to weather, eviction, due to behaviour and no show. All cancellations and amendments must be received in writing or email. Refunds will be made to a credit card.

Health & Safety/Camp Rules & Code of Conduct

Glendhu Bay Motor Camp is committed to the safety of all its staff and guests. To ensure that we have a safe and healthy environment we ask that you abide by the following precautions:

SPEED LIMIT IS 10KPH - Vehicles being driven through the camp in excess of this will result in the removal of your car sticker and your vehicle will remain outside the camp boundaries for the duration of your stay. Remember young children may run out onto the road at any time. Judder bars are a reminder to reduce speed. Parents please accompany young children to toilets, shop etc. to avoid any incidents.

NO PETS - No pets of any kind are allowed in the camp during the peak period of 20th December to after Waitangi weekend. This applies to both campers and visitors and includes the beach. NO exception to this rule, regardless of the size or breed of dog or type of pet.  We are dog friendly after Waitangi Weekend until the week before Christmas. Dogs must be on a lead at all times and owners must clean up all droppings. Dogs are not permitted in any camp buildings.

WATER ACCESS/BOAT PARKING Fee – $5/day or $15/week or $50 for 12 months

This is due for all trailered watercraft from the date of entry. Current permits must be displayed on the front of the trailer at all times while in camp. Launching within the camp is restricted to checked-in guests only. Rotary Park is the public launching/picnicking area at Glendhu Bay.

TOW VEHICLES - After launching boats, please ensure your car and trailer are returned to your own site/s.

CHECK IN ON ARRIVAL - All campers and their guests must check in using their own name upon arrival at the camp. Non-payment of their fees will be treated as theft. Guests are required to comply by the camp rules/code of conduct. Your guests are your responsibility.

VEHICLE ENTRY AND PARKING - During the peak season (24th Dec to 7th February) only camper’s vehicles are authorized to enter the camp and must display a current sticker on the lower right hand side of windscreen. Visitors vehicles must be parked outside the camp boundaries during peak season. Off peak, visitors must register at reception and park where directed. Charges may apply. Absolutely no movement of vehicles is permitted after 11pm (9pm New Year’s Eve).

SECURITY GATES - Gates are locked at 11pm (9pm New Year’s Eve) and open again at 6am. Anyone wanting to leave outside of these hours should park outside the camp boundary. No cycling within the camp after 10pm.

NOISE CONTROL - Quiet time is 11pm-7am with a total shut-down of all music. Campers are required to be respectful of neighbouring campers at all times and those causing excessive noise will be given ONE warning only. Repeat offenders will be required to leave the campground. Glendhu Bay is a family camp with a policy of zero tolerance for any violence, offensive language and/or abusive behaviour.

BONFIRES - NO bonfires allowed on the beach without permission from management. The camp borders onto private property and anyone found on this land will be deemed to be trespassing. The only wood fire permitted is in the official camp BBQ. Only gas braziers and BBQs are permitted outside this area.

ALCOHOL- is only to be consumed at your campsite and is not permitted in common areas or communal buildings.

SMOKING - is NOT permitted in any buildings, amenities or close to the petrol pumps.

WASTE DISPOSAL - 3 dump stations for toilet waste are available in the camp. Adjacent to the reception, the Wanaka toilet block and the Aspiring amenities block. Grey water must be taken to the grey water sumps adjacent the above dump stations and at the Swing block toilets.

RUBBISH & RECYCLING BINS - are provided throughout the camp. Broken glassware & crockery must wrapped and put into the rubbish bins as this is not accepted for recycling. Please recycle carefully and take any large packaging and damaged camping gear away with you on departure.

PONTOON & ALPHA BURN STREAM – Parents/guardians are responsible for supervising their children at all times, particularly in the lake and/or the Alpha Burn Stream.

BE AWARE - of your children playing with sharp objects or around power outlets.

Remember: The NZ Health and Safety Act states “Everyone is responsible for everyone else’s safety”.
The management and staff would like to ensure that all campers have an enjoyable and safe holiday. Please assist us by observing these rules and showing common sense, courtesy and consideration for your fellow campers.

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Glendhu Bay Motor Camp
1127 Mt Aspiring Road,
Glendhu Bay
Wanaka
Ph +64 3 443 7243

New Zealand

Email: info@glendhubaymotorcamp.co.nz

© CCR (OPERATIONS) LP T/A GLENDHU BAY MOTOR CAMP - NZ Owned Business 2018 - Admin